At monnailaleph, your satisfaction is our priority. Please review our refund policy for Press-On Nails below:
1. Non-Returnable Products:
• Used Press-On Nails:
If the Press-On Nails have been used, they cannot be returned or refunded.
2. Returnable Products:
• Opened but Unused Packaging:
If the Press-On Nails packaging has been opened but the nails themselves are unused and undamaged, you may return them for a refund or exchange.
• Return Shipping Costs: Customers are responsible for covering the return shipping fees.
• Condition: Products must be returned in their original condition, with no glue residue.
3. Exchanges for Handmade Press-On Nails:
• Incorrect Size:
If you receive handmade Press-On Nails and find the size incorrect, please contact our customer service team for an exchange.
• Process:
Provide your order details and the correct size needed. We will assist you in exchanging the nails for the appropriate size.
4. How to Return a Product:
• Contact Us:
To initiate a return or exchange, please email us or use our live chat support.
• Return Address:
We will provide you with the necessary return address and further instructions upon your request.
5. Special Circumstances:
• If you encounter any issues not covered by the above policies, please reach out to our customer service team. We are committed to finding a satisfactory resolution on a case-by-case basis.
More detail click: REFUND POLICY